Cant seem to get PGTrakt to work.

KanKan

Junior Member
Original poster
Local time
4:23 AM
Dec 10, 2018
19
3
decided to give PGTrakt another shot but i cant seem to get it to work. I know it's probably something simple. below is the errors i am getting for shows and movies and my configuration.

Error for Sonarr
Rich (BB code):
2019-08-07 03:42:23,397 - INFO       - media.trakt                         - _headers                            - No user
2019-08-07 03:42:23,454 - INFO       - pgtrack                             - validate_trakt                      - Validated Trakt API Key
2019-08-07 03:42:23,470 - ERROR      - pgtrack                             - validate_pvr                        - Aborting due to failure to validate Sonarr URL / API Key
2019-08-07 03:42:23,476 - ERROR      - media.pvr                           - get_profile_id                      - Failed to retrieve all quality profiles, request response: 303
2019-08-07 03:42:23,477 - WARNING    - helpers.misc                        - backoff_handler                     - Backing off 0.8 seconds afters 1 tries calling function <function PVR.get_profile_id at 0x7fa5e73a6488> with args (<media.sonarr.Sonarr object at 0x7fa5eb09fdd8>, 'Any') and kwargs {}
2019-08-07 03:42:24,305 - ERROR      - media.pvr                           - get_profile_id                      - Failed to retrieve all quality profiles, request response: 303
2019-08-07 03:42:24,306 - WARNING    - helpers.misc                        - backoff_handler                     - Backing off 1.5 seconds afters 2 tries calling function <function PVR.get_profile_id at 0x7fa5e73a6488> with args (<media.sonarr.Sonarr object at 0x7fa5eb09fdd8>, 'Any') and kwargs {}
2019-08-07 03:42:25,838 - ERROR      - media.pvr                           - get_profile_id                      - Failed to retrieve all quality profiles, request response: 303
2019-08-07 03:42:25,839 - WARNING    - helpers.misc                        - backoff_handler                     - Backing off 0.3 seconds afters 3 tries calling function <function PVR.get_profile_id at 0x7fa5e73a6488> with args (<media.sonarr.Sonarr object at 0x7fa5eb09fdd8>, 'Any') and kwargs {}
2019-08-07 03:42:26,197 - ERROR      - media.pvr                           - get_profile_id                      - Failed to retrieve all quality profiles, request response: 303
2019-08-07 03:42:26,197 - ERROR      - backoff                             - _log_giveup                         - Giving up get_profile_id(...) after 4 tries (None)
2019-08-07 03:42:26,197 - ERROR      - pgtrack                             - get_profile_id                      - Aborting due to failure to retrieve Profile ID for: Any
Error for Radarr
Rich (BB code):
2019-08-07 03:46:42,140 - INFO       - media.trakt                         - _headers                            - No user
2019-08-07 03:46:42,207 - INFO       - pgtrack                             - validate_trakt                      - Validated Trakt API Key
2019-08-07 03:46:45,249 - ERROR      - pgtrack                             - validate_pvr                        - Aborting due to failure to validate Radarr URL / API Key
2019-08-07 03:46:45,258 - ERROR      - media.pvr                           - get_profile_id                      - Failed to retrieve all quality profiles, request response: 303
2019-08-07 03:46:45,260 - WARNING    - helpers.misc                        - backoff_handler                     - Backing off 0.4 seconds afters 1 tries calling function <function PVR.get_profile_id at 0x7f1aab208488> with args (<media.radarr.Radarr object at 0x7f1aaef02dd8>, 'Any') and kwargs {}
2019-08-07 03:46:45,719 - ERROR      - media.pvr                           - get_profile_id                      - Failed to retrieve all quality profiles, request response: 303
2019-08-07 03:46:45,720 - WARNING    - helpers.misc                        - backoff_handler                     - Backing off 1.4 seconds afters 2 tries calling function <function PVR.get_profile_id at 0x7f1aab208488> with args (<media.radarr.Radarr object at 0x7f1aaef02dd8>, 'Any') and kwargs {}
2019-08-07 03:46:47,104 - ERROR      - media.pvr                           - get_profile_id                      - Failed to retrieve all quality profiles, request response: 303
2019-08-07 03:46:47,105 - WARNING    - helpers.misc                        - backoff_handler                     - Backing off 2.4 seconds afters 3 tries calling function <function PVR.get_profile_id at 0x7f1aab208488> with args (<media.radarr.Radarr object at 0x7f1aaef02dd8>, 'Any') and kwargs {}
2019-08-07 03:46:49,560 - ERROR      - media.pvr                           - get_profile_id                      - Failed to retrieve all quality profiles, request response: 303
2019-08-07 03:46:49,561 - ERROR      - backoff                             - _log_giveup                         - Giving up get_profile_id(...) after 4 tries (None)
2019-08-07 03:46:49,561 - ERROR      - pgtrack                             - get_profile_id                      - Aborting due to failure to retrieve Profile ID for: Any
config
Rich (BB code):
"radarr": {
    "api_key": "my api",
    "profile": "Any",
    "root_folder": "/mnt/unionfs/movies",
    "url": "http://0.0.0.0:7878"
  },
  "sonarr": {
    "api_key": "my api",
    "profile": "Any",
    "root_folder": "/mnt/unionfs/tv",
    "tags": {},
    "url": "http://0.0.0.0:8989"
  },
 

KanKan

Junior Member
Original poster
Local time
4:23 AM
Dec 10, 2018
19
3
Ok so finally got this working. No idea it is correct but it worked. the default when deployed is http://0.0.0.0:app port. because of this i kept trying to use all the internal addressing ind internal URL. what ended up working for me was to use the actual url for external access. example : "https://sonarr.TLD/sonarrbeta/" and "https://radarr.TLD/radarr/"
 
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