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Discussion Entire Server Freezes - Not even sure where to start.

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d3vilsown

Citizen+
Original poster
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Nov 27, 2019
16
6
Hey guys, i'm having a similar problem, my server (who works flawless besides of that) freezes like two times a day. it'
s a hetzner ex62-nvme with both nvme ssds setup as raid-0. i'm running ubuntu 18.04.4 LTS and the only thing i've installed is pgblitz 8.7.5 with pgmove unencrypted - i'm having this issue since like a week or so, before that the server was always up for days and didn't freeze at all. i can't even access over ssh when it happens, the only thing that fixes the problem temporarily is to do an automatic hw-reset over the hetzner robot webinterface. how can i obtain logs that can help identify the problem, if i'd have to guess it has to so something with the hetzner igpu enable feature integrated in pgblitz, i somehow got the feeling that something failed there because the problem started to occur afterwards, but of course i don't know for sure. thanks in advance, Andreas!
 
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houseofpaul

Citizen+
Jan 12, 2019
27
4
Hey guys, i'm having a similar problem, my server (who works flawless besides of that) freezes like two times a day. it'
s a hetzner ex62-nvme with both nvme ssds setup as raid-0. i'm running ubuntu 18.04.4 LTS and the only thing i've installed is pgblitz 8.7.5 with pgmove unencrypted - i'm having this issue since like a week or so, before that the server was always up for days and didn't freeze at all. i can't even access over ssh when it happens, the only thing that fixes the problem temporarily is to do an automatic hw-reset over the hetzner robot webinterface. how can i obtain logs that can help identify the problem, if i'd have to guess it has to so something with the hetzner igpu enable feature integrated in pgblitz, i somehow got the feeling that something failed there because the problem started to occur afterwards, but of course i don't know for sure. thanks in advance, Andreas!
This is exactly what happened with my hetzner server. Unfortunately I can't point you in the direction of a fix because it went away by itself.

What data center is your server in?
 
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d3vilsown

Citizen+
Original poster
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Nov 27, 2019
16
6
This is exactly what happened with my hetzner server. Unfortunately I can't point you in the direction of a fix because it went away by itself.

What data center is your server in?
FSN1 / Falkenstein Germany / thanks for your reply, maybe i‘ll start from scratch
 

mtan93

Citizen
Jul 29, 2018
11
5
FSN1 / Falkenstein Germany / thanks for your reply, maybe i‘ll start from scratch
Our server is experiencing the same issues in HEL DC.

Post automatically merged:

Have you seen this?
 
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d3vilsown

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Nov 27, 2019
16
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Our server is experiencing the same issues in HEL DC.

Post automatically merged:

Have you seen this?
I've requested a complete HW Replacement, we will see how it turns out - i'll keep you posted!
 

mtan93

Citizen
Jul 29, 2018
11
5
I've requested a complete HW Replacement, we will see how it turns out - i'll keep you posted!
The above fix, from the proxmox forum, (you can find the exact code on my thread from the same day as yours) appears to have solved our issue.
 
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d3vilsown

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Nov 27, 2019
16
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The above fix, from the proxmox forum, (you can find the exact code on my thread from the same day as yours) appears to have solved our issue.
Thanks, i‘ve done both - complete hw swap as well as upgrading to kernel 5.3 - so far everything seems to be stable, but i‘ll give another update after a few days...
Post automatically merged:

Update after a week...

system:


Distro.......: Ubuntu 18.04.4 LTS


Kernel.......: Linux 5.3.0-61-generic





Uptime.......: up 1 week, 4 hours, 43 minutes


Thanks, seems to have solved the issues...
 
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