Plex Guide is for real people - frustrated streamers, media nerds, and tech tinkerers - not for data miners! Here’s what we collect, why, and how you can stay in control.
What We Collect (and Why)
When you use the PlexGuide forum (plexguide.com), we collect:
1. Account Info
- Username, email address, password (hashed)
- Optional profile info (bio, avatar, links)
Why? To let you post, reply, get notified, and personalize your account.
2. Posts & Activity
- Topics you create, replies you post, and likes you give
- Time spent reading, badges earned, and trust levels
Why? To run the forum, recognize helpful users, and fight spam.
3. IP Address & Cookies
- We log IP addresses for basic security and rate limiting
- Cookies are used to keep you logged in and remember your settings
Why? So the forum works like it should — fast, safe, and spam-free.
What We Don’t Do
- We don’t sell your data
- We don’t use advertising trackers or ad pixels
- We do use Google Analytics to understand general forum usage (page views, visits, browser types). This data is anonymized and helps us improve the site.
- We don’t read your private messages (unless flagged for abuse)
Third-Party Services
We host the forum ourselves. That means your data stays on infrastructure we manage. We do use trusted services like:
- Email delivery (e.g. Mailgun) — to send you account notifications
- Cloud storage (for backups or CDN serving) — encrypted and stored offsite for disaster recovery
We pick privacy-respecting providers and keep their access minimal.
Your Rights
You can:
- Download your data at any time
- Delete your account (removes personal info, anonymizes posts)
- Request removal of specific posts or data — just message an admin
Need help? Contact us at [email protected].